Project Management Professional (PMP) — Question 348

A project team member just informed the project manager that the license for the software that the team uses to perform calculations has just expired. As a result, the team cannot continue with their project tasks.

What should the project manager do first?

Answer options

• A. Issue a formal complaint to the project sponsor claiming a lack of proper tools.
• B. Ask the team members to find an alternative way to perform calculations.
• C. Ask the team to fast-track the project and perform tasks that do not require calculations.
• D. Meet with the IT team to evaluate how fast the software license can be renewed.

Correct answer: D

Explanation

The correct answer is D, as meeting with the IT team allows the project manager to directly address the software license issue, which is crucial for the team's ability to continue their work. Options A, B, and C do not resolve the underlying problem of the expired license and would only delay the project's progress.