Project Management Professional (PMP) — Question 328

A project manager is leading an electrical project that spans five towns. The project manager is informed by the team that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.
What should the project manager do?

Answer options

• A. Engage with the town's authorities to discuss the reason for the change in commitment and agree on a solution.
• B. Instruct the team to move to the next town and continue the project to avoid further delays.
• C. Change the project scope and seek approval to exclude this town from the overall project.
• D. Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.

Correct answer: A

Explanation

The correct answer is A because engaging with the town's authorities allows the project manager to understand the situation better and work towards a viable solution. Option B risks project continuity without addressing the underlying issue, C could lead to project scope complications, and D may appear confrontational rather than collaborative, potentially worsening relations with the town.