Project Management Professional (PMP) — Question 319

A project manager is leading a hybrid project and is collaborating with the client to develop the project contract. Some delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met.

What should the project manager do first?

Answer options

• A. Clarify the current work progress, causes for delays, existing risks, and planned corrective actions.
• B. Ask the stakeholder to remain calm and confirm that they are participating in all team meetings.
• C. Study the contract terms and deadlines to ensure they are not under risk and confirm them with the stakeholder.
• D. Submit a request for extra time and budget related to the dependencies and technical difficulties.

Correct answer: A

Explanation

The project manager should first clarify the current work progress, delays, risks, and planned corrective measures because this information is crucial for assessing whether the project can meet contract deadlines. Answer B is ineffective as it doesn't address the immediate concerns regarding the project timeline. Answer C, while important, is secondary to understanding and communicating the current project status. Answer D may be necessary later, but understanding the current situation is the priority.