Project Management Professional (PMP) — Question 313

A team shared a complaint regarding the scrum master during the last sprint review. The team expressed that they were delayed because the scrum master did not remove impediments, such as scheduling some meetings with external teams and obtaining a room to work collaboratively, among other critical blockers.
What should the project manager do?

Answer options

• A. Request an additional resource to assist in solving all of the impediments listed by the team.
• B. Determine and agree when a situation becomes an impediment to be solved by the scrum master.
• C. Request the team review and prioritize the open impediments to resolve all of them as soon as possible.
• D. Push back, explaining that a self-organized team should address all of the problems to get the work done.

Correct answer: B

Explanation

The correct answer is B because it emphasizes the need to clarify when an issue should be classified as an impediment, thereby allowing the scrum master to act accordingly. Option A does not address the root cause, while C may overwhelm the team with too many tasks, and D incorrectly assumes that the team can handle all impediments without support.