Project Management Professional (PMP) — Question 285

A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for
2 days.
What does the project manager need to do now?

Answer options

Correct answer: C

Explanation

The correct answer is C, as informing the relevant stakeholders ensures that all parties impacted by the delay are aware of the situation and can adjust their expectations accordingly. Options A and B, while important, do not encompass the broader communication necessary for all stakeholders. Option D is too limited, as it only includes the project team and neglects other key stakeholders.