Project Management Professional (PMP) — Question 217

A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution.

What should the project manager do to keep the stakeholders engaged?

Answer options

• A. Use meetings as a communication channel.
• B. Use email as a communication channel.
• C. Use feedback and decision-making tools.
• D. Use a shared collaboration platform.

Correct answer: D

Explanation

Using a shared collaboration platform allows for real-time interaction and updates, which is crucial for keeping stakeholders engaged across different locations. Meetings and emails can be effective, but they may not provide the immediate feedback and collaborative environment needed for complex projects with many uncertainties. Feedback and decision-making tools can help, but they do not replace the need for a comprehensive collaboration platform.