Project Management Professional (PMP) — Question 184

A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders.

What should the project manager do to integrate the diverse stakeholder groups?

Answer options

• A. Develop a joint quality policy for the project and seek a commitment by all of the departments.
• B. Analyze the probability and impact of the risks linked with the situation and implement the proper response plan.
• C. Hold separate meetings with the individual stakeholders and escalate their concerns to the project sponsor.
• D. Advise the team members to focus on project work and avoid getting distracted by the stakeholders' disagreements.

Correct answer: A

Explanation

The correct answer is A because developing a joint quality policy encourages collaboration and sets a unified standard for all stakeholders, which can reduce confusion. Options B, C, and D do not address the need for collaboration and integration among the diverse stakeholder groups; instead, they focus on risk management, individual concerns, or avoiding disagreements.