Project Management Professional (PMP) — Question 180

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient.

What should the project manager do?

Answer options

• A. Ensure that people care about each other and work effectively together through effective team management.
• B. Create an environment of respect and fairness so the team can increase their project performance in stressful situations.
• C. Establish a productive environment where all team members can assist one another with the workload.
• D. Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.

Correct answer: D

Explanation

The correct answer is D because discussing and practicing expected behaviors directly addresses stress management and helps the team adapt. Options A, B, and C focus on creating a supportive environment but do not specifically tackle the immediate need for behavioral change in stressful situations.