Project Management Professional (PMP) — Question 157

By the end of the first sprint, a project lead notices that one of the team members is not performing very well.

Which form of communication should the project lead use to handle the situation?

Answer options

• A. Informal written communication, such as a friendly reminder
• B. Formal verbal communication, such as a conversation at the end of the sprint retrospective 0
• C. Formal written communication, such as an email with a copy sent to the manager
• D. Informal verbal communication, such as a conversation

Correct answer: D

Explanation

The correct answer is D, as informal verbal communication allows for a more relaxed and open dialogue, which can help the team member feel more comfortable discussing their challenges. Options A and C are more formal and may not encourage an honest conversation, while option B, although verbal, is also formal and may not be appropriate for addressing immediate performance issues.