Project Management Professional (PMP) — Question 146

An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience.
What should the project manager do?

Answer options

• A. Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future
• B. Propose an internal program that offers incentives for the team members who find and fix bugs
• C. Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality
• D. Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions

Correct answer: D

Explanation

The correct answer is D because facilitating a retrospective allows the team to collaboratively identify the underlying issues causing the bugs and develop actionable solutions. Option A may lead to external dependency, while B focuses on incentives rather than root cause analysis, and C, while important, does not address immediate user experience issues.