Project Management Professional (PMP) — Question 137

A project team is having difficulties understanding technical details regarding requirements. The information was not initially provided by the customer, but the information is critical in the current iteration for clarification on how tasks need to be accomplished.
How should the project manager approach this situation?

Answer options

• A. Request that the customer reviews and clarifies feature definitions for the current sprint
• B. Send a burndown chart of the current sprint to the customer and seek clarifications.
• C. Educate the customer and have them participate in daily standup meetings.
• D. Schedule weekly meetings and product reviews with the customer to clarify requirements

Correct answer: A

Explanation

The correct answer is A because directly asking the customer to clarify feature definitions ensures that the project team gets the precise information needed for the current sprint. Options B and C do not directly address the need for clarification on requirements, while D may lead to delays in obtaining immediate information necessary for the sprint.