Project Management Professional (PMP) — Question 136

During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule.

What should the project manager do?

Answer options

• A. Encourage the team member to prioritize scheduled project activities.
• B. Replace the team member with another available resource on the team.
• C. Discuss the situation with the team member's functional manager to see if the schedule can be adjusted.
• D. Check with the project management office (PMO) on the available resources to complete the activities.

Correct answer: C

Explanation

The correct answer is C because discussing the issue with the team member's functional manager could lead to adjustments in the schedule that accommodate both the project and operational needs. Option A is incorrect as it does not address the conflict. Option B is not ideal since replacing team members can lead to a loss of expertise. Option D may not resolve the underlying scheduling conflict.