Project Management Professional (PMP) — Question 1362

A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions.
Which two actions should the team take to engage this new team member? (Choose two.)

Answer options

• A. Revisit the team's discussion on team behaviors and norms
• B. Report to the project manager about the new team member's behavior
• C. Coach the new team member to improve engagement with the team
• D. Force the new team member to participate in activities that are considered easy
• E. Facilitate an open discussion on all ideas and perspectives

Correct answer: C, E

Explanation

The correct answers, C and E, promote an inclusive environment where the new member feels supported and encouraged to share their thoughts. Revisiting team norms (A) may not directly engage the member, while reporting behavior (B) and forcing participation (D) could discourage them further.