Project Management Professional (PMP) — Question 1341

A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team.

What should the project manager do to address this issue?

Answer options

• A. Facilitate a stakeholder alignment session so that the team and project sponsor are in agreement with the deliverables.
• B. Set up a daily standup and request that the project sponsor attend to understand the project's tasks and deliverables.
• C. Ask the project team to compile a project scope document and obtain approval from the project sponsor.
• D. Request that the project team change their task deliverables to reflect the project sponsor's requirements.

Correct answer: A

Explanation

The best course of action is to facilitate a stakeholder alignment session, as this allows for open communication and ensures that everyone has a shared understanding of the project scope and deliverables. The other options may not address the root cause of the misunderstanding and could lead to further misalignment or confusion.