Project Management Professional (PMP) — Question 1307

In a product development project, the project manager is constantly receiving complaints from stakeholders about functionalities being delivered, but not required by the business departments. The project sponsor wants to know if the project resources are being used effectively.

What should the project manager have done to avoid delivering work that is not adding value to the business?

Answer options

• A. Ask the stakeholders to document their complaints in change requests.
• B. Define a product scope and ask the stakeholders to not deviate from it.
• C. Encourage the product owner to meet with the stakeholders and create a product backlog based on their needs.
• D. Document the stakeholders' needs, review them during the retrospective, and create improvement plans.

Correct answer: C

Explanation

The correct answer is C because encouraging the product owner to collaborate with stakeholders helps ensure that the product backlog accurately reflects the stakeholders' actual needs, thus preventing unnecessary work. Options A and B do not address the core issue of stakeholder engagement and understanding their requirements, while option D, although it involves documenting needs, does not proactively involve stakeholders in shaping the product backlog.