Project Management Professional (PMP) — Question 1260

In a daily standup meeting, a project manager notices that a team member's reports include incomplete tasks with no impediments. A colleague informs the project manager that this team member is experiencing a personal issue.
What should the project manager do?

Answer options

• A. Ask the human resources (HR) manager to speak with this team member.
• B. Coach the team member on how to keep work and personal issues separate.
• C. Reallocate this team member's tasks to others for the immediate future.
• D. Understand the team member's personal issue and offer them support.

Correct answer: D

Explanation

The correct answer is D because understanding and supporting the team member during a difficult time can foster a positive work environment and encourage open communication. Option A may not address the underlying issue, B suggests an unrealistic separation of personal and work life, while C could negatively impact team morale and the individual's sense of value in the team.