Project Management Professional (PMP) — Question 1226

A project manager has been assigned to lead a software project to generate savings at an important financial institution. Initially, the duration of the project was 13 months, but due to various issues during execution, the project was extended to 16 months. By month 11, the expected savings were exceeded but not all of the functionalities planned for that date were fulfilled.
How should the project manager inform the stakeholders of the project's progress?

Answer options

• A. Complete the outstanding functionalities before informing the sponsor of the project progress
• B. Communicate the benefit expectations and the action plan for the pending functionalities
• C. Send an email with the monthly project progress to all relevant stakeholders
• D. Report that the project has not fulfilled all the expected functionalities

Correct answer: B

Explanation

The correct answer is B because it provides a proactive approach by communicating both the benefits already achieved and the plan to address the unfinished functionalities. Option A delays communication, which can lead to misinformation. Option C is too generic and does not address the specific issues, while option D focuses only on the shortcomings without highlighting the successes.