Project Management Professional (PMP) — Question 1198

A company's project management office (PMO) has started to implement iterative tools. A project manager is starting a new project and has identified an opportunity to use the iterative tools. One of the senior managers is concerned about this modified framework as it is fairly new to the company.
What should the project manager do first?

Answer options

• A. Organize individual sessions with the stakeholders to build awareness and trust in the new framework
• B. Look for external training on the new framework to eliminate the risk of low engagement from stakeholders
• C. Send documentation to the senior manager about the advantages of the new framework
• D. Escalate the senior manager's concern to the project sponsor and distribute the status to the team

Correct answer: A

Explanation

The correct answer is A because building awareness and trust among stakeholders is essential for successful adoption of the new framework. Options B and C focus on external training and documentation, which may not directly address stakeholder concerns. Option D involves escalating the issue without first attempting to resolve it through direct engagement with stakeholders.