Project Management Professional (PMP) — Question 1158

During the execution phase of a healthcare IT project, the project manager finds one stakeholder is very difficult to communicate with and obtain feedback from on project deliverables. What should the project manager do?

Answer options

• A. Share a template with the stakeholder to receive feedback on deliverables.
• B. Use networking skills to approach the stakeholder.
• C. Ask the project sponsor to arrange a meeting with the stakeholder.
• D. Update the stakeholder engagement plan for the stakeholder.

Correct answer: B

Explanation

The correct answer is B because utilizing networking skills can help build rapport and facilitate better communication with the stakeholder. Option A, while helpful, might not address the underlying communication issue. Option C involves relying on the project sponsor, which may not be necessary if direct engagement can be established. Option D implies a change in strategy that may not solve the immediate communication problem.