Project Management Professional (PMP) — Question 115

A project manager is tracking a project, but a key stakeholder will not accept the project's key performance indicator (KPI) results.
Which tool or technique should the project manager use?

Answer options

• A. Change control tools
• B. Expert judgment
• C. Autocratic decision making
• D. Context diagram

Correct answer: B

Explanation

The correct answer is B, Expert judgment, as it allows the project manager to seek insights or advice from knowledgeable individuals who can help address the stakeholder's concerns. The other options, such as change control tools or autocratic decision making, do not directly facilitate understanding or acceptance of KPI results, and a context diagram is not relevant in this scenario.