Project Management Professional (PMP) — Question 112

Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations.

What should the project manager do?

Answer options

• A. Start the meeting with a review of the ground rules, meeting objectives, and the agenda.
• B. Speak individually with the team member who always disrupts the conversations.
• C. Manage time efficiently using the agenda and ask each participant to contribute.
• D. Speak individually with the team members who do not participate in conversations.

Correct answer: B

Explanation

The correct answer is B because addressing the disruptive behavior directly with the individual can lead to a resolution and encourage better communication. Options A and C, while helpful in structuring the meeting, do not address the specific issue of interruption. Option D focuses on non-participation, which is not the main concern in this scenario.