Project Management Professional (PMP) — Question 1112

A project manager is made aware that there are defects in the parts provided by a supplier, which are causing delays in the testing phase. The supplier claims that all parts have been delivered as per the contract. If the defects are not fixed by the supplier within one week, the product release will be impacted.

What should the project manager do?

Answer options

• A. Request a cancellation of the procurement contract with the supplier and impose a penalty.
• B. Review the procurement contract and ask the supplier to negotiate a solution.
• C. Escalate this issue to senior management, as the supplier is not following the procurement contract.
• D. Request a revision of the procurement contract to include specifications for the parts.

Correct answer: B

Explanation

The correct answer is B because reviewing the procurement contract allows the project manager to understand the terms and conditions clearly and to negotiate a viable solution with the supplier. Option A is too extreme as cancellation may not be necessary if a resolution can be reached. Option C may be premature if a negotiation can resolve the issue. Option D does not address the immediate problem of the defects and delays.