Project Management Professional (PMP) — Question 1091

A customer discovered quality issues with the latest deliverables. However, the project team immediately resolved the issues.

Now that the project is back on track, what should the project manager do next?

Answer options

• A. Perform lessons learned to ensure the issue does not happen again.
• B. Reassess the risk log to ensure it is up to date.
• C. Schedule a team meeting to review the issue.
• D. Monitor quality metrics to ensure the project continues as planned.

Correct answer: A

Explanation

The correct answer is A because performing lessons learned helps the team identify what went wrong and implement strategies to avoid similar problems in the future. While reassessing the risk log (B), scheduling a meeting (C), or monitoring quality metrics (D) are all important activities, they do not directly address the root cause of the recent quality issues.