Project Management Professional (PMP) — Question 1069

Due to unforeseen circumstances, a contractor was unable to mobilize the project team, which was necessary to conduct face-to-face meetings and discussions. Virtual meetings were subsequently put in place, but the local project team and end users now face a communication gap that is causing the team's low performance.

What should the project manager do?

Answer options

• A. Ask the contractor to solve this problem because this is a contractual obligation.
• B. Terminate the contract and initiate a new one with a local contractor.
• C. Reassess continually to remove blockers for the team.
• D. Implement key performance indicators (KPIs) and convince the contractor to engage the team.

Correct answer: C

Explanation

The correct answer, C, emphasizes the importance of ongoing evaluation to identify and address obstacles that hinder team performance. Options A and B shift responsibility away from the project manager, which may not resolve the underlying issues. Option D, while useful, does not directly address the immediate need to improve team dynamics and communication.