Project Management Professional (PMP) — Question 1020

Multiple agile teams are working on a product deliverable. During the last few iterations, one of the teams received several unplanned, nonproduction support requests from other teams. This affected the velocity of the team and the planned deliverable.

What should the project manager do in this situation?

Answer options

• A. Tell the team to extend and complete the planned deliverable as well as incoming requests.
• B. Ask the team to accommodate most of the requests in each of the iterations.
• C. Inform members of the other teams to add these requests directly in the iteration backlog.
• D. Direct the team to only focus on the planned deliverable and not take on any unplanned activity.

Correct answer: D

Explanation

The correct answer is D because focusing solely on the planned deliverable helps maintain the team's velocity and ensures that goals are met without distraction from unplanned activities. Options A and B would further dilute the team's focus and could jeopardize both the planned deliverable and the quality of the incoming requests. Option C would not resolve the issue of unplanned work impacting the team's performance.