Project Management Professional (PMP) — Question 1015

A team is entering into a forming stage after kickoff, with project objectives identified and team members assigned with roles and responsibilities. However, during the team meetings, a team member does not agree on project documents and makes comments that could affect the performance of other team members.

What should the project manager do?

Answer options

• A. Collaborate with the team to arrive at team ground rules and publish the rules to the team.
• B. Request team members document their decisions independently and share with each other.
• C. Escalate the team member's disruptive behavior to their functional manager.
• D. Observe to ensure this typical forming stage behavior does not escalate beyond what is acceptable.

Correct answer: A

Explanation

The correct answer is A because establishing ground rules collaboratively helps to create a shared understanding and fosters a positive team environment. Option B is not effective as it encourages isolation rather than collaboration. Option C may escalate the situation unnecessarily, while option D does not actively address the disruptive behavior.