PMI Risk Management Professional (PMI-RMP) — Question 158

Many customers using the global positioning system (GPS) of several automobile companies are complaining about errors due to a recent update. This update included a major technological change to mitigate emerging risks with software deployment. Upon investigation, the risk manager realized that this issue was identified as a high-risk item during risk analysis, which required secondary risk identification that was never completed.

What was missed in the risk management process that led to this incident?

Answer options

• A. The risk management strategy quality assurance.
• B. The identification of the business driver.
• C. Project environmental factors
• D. The new technology’s impact on existing controls

Correct answer: D

Explanation

The correct answer is D because the risk management process failed to assess how the new technology would interact with and affect the existing controls, leading to the GPS errors. Options A, B, and C, while potentially relevant, do not directly address the specific oversight regarding the impact of technological changes on existing risk controls.