PMI Professional in Business Analysis (PMI-PBA) — Question 63

A business analyst is discussing the acceptance criteria for a new measurement system with the operations manager. The operations manager is particularly concerned about the accuracy of the new system because mistakes in data measurements could be extremely costly to fix.
Which of the following is the best strategy to define the appropriate acceptance criteria?

Answer options

• A. Quantify the risks associated with the measurement errors and update the risk register.
• B. Clearly define the maximum acceptable error rate for the new system.
• C. Ask the operations manager to formally accept the requirements documents.
• D. Plan a training session for the new system before it is handed over to the operations manager.

Correct answer: B

Explanation

The correct answer is B because clearly defining the maximum acceptable error rate provides a concrete and measurable standard to evaluate the new system's accuracy. Option A, while important, does not directly address the acceptance criteria. Option C does not ensure that the system meets operational accuracy needs, and option D focuses on training rather than establishing acceptance criteria.