PMI Agile Certified Practitioner (PMI-ACP) — Question 247

An agile team has started to worry because lately they have seen an increase in the number of issues. There seems to be a large variance in the quality of the work items delivered. The team now realizes that a shared understanding of quality may not exist among team members.

What should the team do?

Answer options

Correct answer: C

Explanation

The correct answer is C because discussing and clarifying the definition of done (DoD) ensures that all team members have a shared understanding of what quality means, which can help reduce variance in work items. Options A and D focus on processes rather than addressing the root issue of shared understanding, while option B does not resolve the quality discrepancies but merely adjusts forecasts.