PMI Agile Certified Practitioner (PMI-ACP) — Question 244

A team member has made a mistake on a project. How should the scrum master address the mistake?

Answer options

• A. Encourage all team members to follow existing processes.
• B. Require team members to complete a peer review of work and deliverables.
• C. Facilitate a retrospective to identify areas of improvement.
• D. Reward those who have the lowest occurrences of mistakes.

Correct answer: C

Explanation

The correct answer is C because conducting a retrospective allows the team to reflect on the mistake and discuss ways to improve processes and avoid similar issues in the future. Options A and B focus on enforcing rules rather than addressing the root cause, while D promotes competition rather than collaboration, which is not conducive to a healthy team environment.