PMI Agile Certified Practitioner (PMI-ACP) — Question 192

During the fourth sprint retrospective for an IT project, the team members develop a series of actions to improve problem solving in the next sprint. However, many team members are concerned that these actions will not be implemented, since there was no follow-up from the last retrospective meeting.

What should the scrum master do to improve team commitment to the recommendations from the retrospective meeting?

Answer options

• A. Lead the team and help them to constantly improve the processes in the project.
• B. Be aggressive when working with the team to identify the root cause of the problems.
• C. Ensure each team member follows through all the improvement actions.
• D. Perform as a servant leader and let the team resolve the impediments of the project themselves.

Correct answer: A

Explanation

The correct answer, A, emphasizes the role of the scrum master in facilitating continuous process improvement, which helps build team commitment to the actions identified. Option B's aggressive approach may alienate team members rather than encourage participation. Option C imposes responsibility on individuals rather than fostering collective ownership, and option D removes necessary guidance, which can hinder the team's ability to resolve impediments effectively.