PMI Agile Certified Practitioner (PMI-ACP) — Question 161

After a successful product deployment, a key stakeholder informs an agile team member that an implemented feature is failing to deliver its expected business value. The team member replies that the requirement was provided by the customer, and that the scope was clearly met.
If the problem were an issue of requirement elicitation rather than delivery, what should have been done to avoid this situation?

Answer options

• A. Stakeholders should have regularly been engaged to obtain feedback and reduce the functionality risk
• B. The team should have used the lean principle of delay, so that actual facts could be considered rather than assumptions and predictions
• C. Interdependent teams should have been engaged using a collaborative approach to identify and leverage the best support
• D. An owner should have been identified to obtain timely stakeholder feedback

Correct answer: A

Explanation

The correct answer is A because engaging stakeholders regularly fosters communication and helps ensure that the requirements align with business needs, thus reducing the risk of functionality issues. Options B, C, and D, while valuable in their own right, do not directly address the necessity of ongoing stakeholder engagement to validate requirements throughout the development process.