PMI Agile Certified Practitioner (PMI-ACP) — Question 134

During a project's last few sprints, an agile practitioner notices an increase in defects. A rootcause analysis indicates that a poor understanding of the requirements was caused by the inability of the product owner to communicate clearly.
What should the agile practitioner do?

Answer options

• A. Inform the product owner's manager so that corrective action may be taken
• B. Communicate this to the product owner, and offer to help facilitate discussion with the team
• C. Encourage a team member to raise this during the retrospective to ensure that the product owner is aware
• D. Escalate this issue to the sponsor so that corrective action may be taken

Correct answer: B

Explanation

The correct answer is B because directly communicating with the product owner allows for immediate feedback and support in resolving the communication issues. Option A and D involve escalation, which may not address the problem promptly. Option C, while potentially helpful, does not directly involve the product owner in resolving the issue at hand.