Program Management Professional (PgMP) — Question 6
The new performance financial system is delivered to all business entities on time following a one-year implementation program. After six months of utilization the global finance department, one of the main beneficiaries of the program, determines that quality and level of granularity of the financial data is not sufficient for them to analyze the key performance indicators (KPIs) defined. Additionally, the global finance department is missing the analytical tools required to understand the causes of discrepancies.
To address these shortcomings, the global finance department submits a request for a follow-up initiative through the process defined by which of the following documents?
Answer options
- A. Benefits sustainment plan
- B. Benefits governance plan
- C. Benefits realization report
- D. Benefits transition plan
Correct answer: B
Explanation
The correct answer is B, as the Benefits governance plan outlines the processes and structures for managing and overseeing the benefits of the program, including submitting requests for follow-up initiatives. The other options either focus on sustaining benefits, reporting, or transitioning benefits, but do not specifically address the governance and procedural aspects necessary for the global finance department's request.