Program Management Professional (PgMP) — Question 53

External resources are required for a program. The program manager receives bids from multiple vendors and presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list. The program manager learns that this program governance board member has a personal connection to this vendor.
What should the program manager do?

Answer options

• A. Add the vendor to the approved list
• B. Report an ethics violation
• C. Agree to engage the vendor due to the program governance board member's program influence
• D. Initiate a new vendor selection bid process

Correct answer: D

Explanation

The program manager should initiate a new vendor selection bid process to ensure fairness and compliance with the established vendor criteria. Adding the vendor to the approved list, reporting an ethics violation, or agreeing to engage the vendor based on personal connections could compromise the integrity of the selection process.