Program Management Professional (PgMP) — Question 41

A company CEO issues a mandate to automate a new-client onboarding process to replace manual and paper-based procedures. After the program sponsor and program manager obtain formal acceptance of the program charter, what should be done next?

Answer options

• A. Deploy a team to develop the program management plan.
• B. Develop estimates for scope, resources, and cost.
• C. Identify the program management components, and develop the resource management plan.
• D. Review and update the benefits management plan and link it to program outcomes.

Correct answer: A

Explanation

The correct answer is A because once the program charter is accepted, the next logical step is to assemble a team to create the program management plan, which lays out how the program will be executed. Options B, C, and D are premature steps that typically follow the development of the program management plan, as they involve detailed planning and analysis that build upon the foundation established by that plan.