Program Management Professional (PgMP) — Question 366

An experienced program manager is leading an international program and is mandated to enforce published industrial standards. Several professional key stakeholders are reluctant to accept the program manager's authority. These individuals seek to usurp the program manager's authority by convincing the program sponsor to agree that their permission and approval for all program work are required.

What should the program manager do first?

Answer options

• A. Meet with the program sponsor and stakeholders to clarify the importance of aligning with the industrial standards
• B. Compromise for the good of the program due to the stakeholders' level of influence
• C. Acquire the program sponsor’s support and reinforcement of the mandate for following the industrial standards
• D. Demonstrate the benefit of the program's alignment by sharing the industrial standards with all stakeholders

Correct answer: A

Explanation

The correct answer is A because meeting with the program sponsor and stakeholders helps establish a clear understanding of the significance of adhering to industrial standards, which is essential to maintain authority. Options B and C may undermine the program manager's position, while D lacks the immediate action needed to address the stakeholders' reluctance effectively.