Program Management Professional (PgMP) — Question 352

A program is in its last year of execution. The program manager will receive a performance bonus if executive leadership and the program steering committee determine that the program is a success.
How can the program manager justify receiving a performance bonus upon program closure?

Answer options

• A. Update the business case analysis document indicating how each goal was attained.
• B. Prepare a financial framework to show effective financial management and alignment with profit metrics.
• C. Provide a report using the benefits management plan to demonstrate overall benefits realization.
• D. Conduct a customer satisfaction survey to show program success.

Correct answer: C

Explanation

The correct answer is C, as providing a report using the benefits management plan directly shows how benefits have been realized, which is crucial for justifying the program's success. Options A and B focus on documentation and financial management, which are important but do not directly tie to measuring success. Option D, while valuable for gauging customer perception, does not comprehensively demonstrate the overall benefits and success of the program.