Program Management Professional (PgMP) — Question 345

A program manager is providing a fifteen-minute high-level program update during a monthly organizational town hall meeting. While speaking to the bullet points, many attendees raise their hands to request additional information about the overall program.

What should the program manager do?

Answer options

• A. Setup an open meeting to provide an in-depth update
• B. Establish multiple forms of program communications
• C. Take the additional time to address the questions raised
• D. Request inclusion on the monthly town hall agenda

Correct answer: B

Explanation

The correct answer is B because establishing multiple forms of program communications ensures that all stakeholders receive necessary information in a timely manner. While an open meeting (A) could help, it may not address ongoing communication needs. Taking extra time (C) is not feasible in a scheduled meeting, and requesting agenda inclusion (D) does not proactively solve the communication issue.