Program Management Professional (PgMP) — Question 339

A program team starts working on a new program. These team members have never worked with one another in the past and this could result in high risk and low quality.

What should the program manager do to ensure program success?

Answer options

• A. Allow dissent among team members to motivate a diverse culture.
• B. Create a trusting environment for differences of opinion to emerge.
• C. Ensure conflicting messages are sent by team members on a regular basis.
• D. Enforce a collective-central decision to trigger conflict resolution.

Correct answer: B

Explanation

Creating a trusting environment for differing opinions allows team members to communicate openly, which is essential for collaboration and problem-solving. Option A may lead to chaos rather than productivity, while option C undermines effective communication. Option D could create resentment, as forced decisions may not reflect team consensus.