Program Management Professional (PgMP) — Question 337

Benefits achieved in the current stage of a program are being assessed against the program's progress. The customer feels the program is being delayed.

Which artifact should the program manager use to address the customer's concern?

Answer options

• A. Program schedule
• B. Program benefits register
• C. Program business case
• D. Program roadmap

Correct answer: D

Explanation

The program roadmap provides a visual representation of the program's timeline and milestones, helping to clarify its progress and address delays. The program schedule focuses more on task timelines, while the benefits register and business case detail benefits and justifications but do not directly illustrate progress.