Program Management Professional (PgMP) — Question 321

A program consists of four projects and three of those projects are executed by an outsourcing company as it requires specialized skills that are only available with the outsourcing company. The program is considered high risk as the organization has never implemented such a program before. During the initial executive steering committee meeting, one of the key influential stakeholders has concerns regarding the risk management process for this program.

What should the program manager do to alleviate the stakeholder’s concerns?

Answer options

• A. Ask the project managers to set up weekly sessions with the stakeholder to review project risks
• B. Schedule a meeting with all stakeholders to understand their risk concerns more in depth
• C. Provide weekly progress updates to the stakeholder that include insights into the risk register
• D. Share the program risk register with the stakeholder and explain how it is monitored

Correct answer: B

Explanation

The correct answer is B because holding a meeting with all stakeholders allows the program manager to gather detailed insights into their specific risk concerns, fostering better communication and understanding. Option A, while helpful, does not address the broader stakeholder group, and options C and D focus on providing updates rather than engaging in a dialogue to uncover deeper issues.