Program Management Professional (PgMP) — Question 318

The program manager determines that some component project managers are not effectively managing their projects due to communication issues. What should the program manager do?

Answer options

• A. Establish a transparent program environment
• B. Instruct the project managers to address the concerns
• C. Share the issue with the program sponsor
• D. Update the project's key performance indicators (KPI)

Correct answer: A

Explanation

Establishing a transparent program environment fosters open communication, allowing project managers to express their challenges and collaborate effectively. Instructing project managers to address concerns may not solve the underlying communication issues. Sharing the issue with the program sponsor could be necessary later, but it does not directly address the immediate problem, and updating KPIs won't resolve communication barriers.