Program Management Professional (PgMP) — Question 264

Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a resolution?

Answer options

• A. Conflict
• B. Noise
• C. Barrier
• D. Ad hoc

Correct answer: C

Explanation

The correct answer is C, Barrier, as it represents the obstruction in communication caused by the disagreement and refusal to engage. Conflict (A) refers to the disagreement itself, while Noise (B) pertains to external distractions that can interfere with communication. Ad hoc (D) does not apply in this context as it relates to temporary solutions rather than communication breakdowns.