Program Management Professional (PgMP) — Question 244

Company A acquires company B, which leads to a two-year program to integrate the processes and systems. Company B uses a different project management process, and the company's staff is unhappy about the acquisition. As a result, company B's project team fails to provide status and cost data in a format that conforms to the program standards.
What should the program manager do first?

Answer options

• A. Inform the stakeholders of this issue as soon as possible
• B. Change the program standards, aligning them with the project standards
• C. Work with the reports provided to extract the required information
• D. Remind the project manager of the relevant program standards

Correct answer: D

Explanation

The correct answer is D because it's essential to reinforce the importance of adhering to program standards to ensure consistent reporting. Changing the program standards (B) may lead to further confusion, while working with non-compliant reports (C) would not address the underlying issue. Informing stakeholders (A) is important, but it should not be the first action without addressing the compliance issue directly.