Program Management Professional (PgMP) — Question 20

A company hires a program manager to create a healthcare management system. After five months, the program manager identifies an opportunity to integrate an online medical solution, which could provide additional value to the stakeholders. The program sponsor approves the change in scope.
The program manager should ensure that the results obtained by this opportunity are working in tandem with which of the following?

Answer options

• A. Critical success factors
• B. Key performance indicators
• C. Benefits management plan
• D. Stakeholder engagement plan

Correct answer: C

Explanation

The correct answer is C, as the benefits management plan outlines how the new online medical solution will deliver value to stakeholders and align with the program's objectives. Options A and B focus on measuring success and performance rather than managing benefits directly, while option D pertains to communication with stakeholders rather than the benefits derived from the project.