Program Management Professional (PgMP) — Question 2
A software development program will launch iterative versions of new software called Alpha over two years. Following that, a program will be released to the program team and developers to create new software called Beta. While the program manager prepares the program closure plan for Alpha, the program sponsor expresses concern about its support after program closure.
What should the program manager do as part of Alpha's program closure plan?
Answer options
- A. Execute the transition plan, and include knowledge transfer to transition Alpha support to operations.
- B. Keep the Alpha program open until support is no longer required, then execute program closure.
- C. Adjust Alpha's exit criteria to ensure its support is included in the Beta program.
- D. Document the program closure procedure to ensure that resources are released from Alpha to develop Beta.
Correct answer: C
Explanation
The correct answer is C because adjusting Alpha's exit criteria to include support in the Beta program ensures a seamless transition and continued support. Options A and D do not address the sponsor's concern about support after closure, while B delays closure unnecessarily and does not resolve the support issue.