Program Management Professional (PgMP) — Question 191

Stakeholders make ad-hoc requests on a routine basis. This causes duplication of reporting and communication gaps that affect the program's performance.
To resolve this situation, which of the following must go through critical review and change?

Answer options

Correct answer: D

Explanation

The correct answer is D, as the Program communications management plan outlines how communication should be handled, which is crucial for resolving the issues caused by ad-hoc requests. The other options do not directly address the management and structure of communication processes, making them less relevant to the solution.