Program Management Professional (PgMP) — Question 181

A multi-year complex program will deliver advanced driver assistance system (ADAS) components for autonomous vehicles. Several key stakeholders are concerned because they have not been regularly involved with the program and do not understand the program's benefits.
What should the program manager do to address these key stakeholders' concerns?

Answer options

• A. Meet with the stakeholders and update the stakeholder map.
• B. Create a progress report to share with stakeholders after the next status meeting.
• C. Capture stakeholder expectations, and revise the stakeholder engagement plan.
• D. Update the communications management plan after meeting with the program steering committee.

Correct answer: C

Explanation

The correct answer is C because capturing stakeholder expectations and revising the stakeholder engagement plan directly addresses the concerns of the stakeholders by ensuring their needs and understanding are prioritized. Option A is not sufficient as it only updates the map without addressing stakeholder concerns. Option B delays communication with stakeholders until after the next meeting, and option D focuses on communications management but does not directly engage with the stakeholders' needs.