Program Management Professional (PgMP) — Question 177

A program manager is concerned because several change requests in a component project are causing delays to the program's work package milestones. There are insufficient skilled resources within the component project to complete both the change requests and the milestone tasks.
What should the program manager do next to address this risk?

Answer options

• A. Prioritize which resources are critical to the project based on an impact analysis of the critical change requests and update the program roadmap.
• B. Prioritize which change requests are critical to the project based on an impact analysis, resource only critical change requests until overdue milestones are achieved, and update the risk register.
• C. Mandate that no component project change requests will be processed until overdue milestones have been completed and update the risk register to reflect this.
• D. Add the lack of skilled resources to facilitate the large number of change requests to the issue log.

Correct answer: B

Explanation

The correct answer is B because it emphasizes prioritizing critical change requests based on their impact while ensuring that overdue milestones are achieved. This approach allows for resource allocation to be effectively managed without halting all change requests, unlike option C, which could hinder progress entirely. Options A and D do not directly address the urgent need to balance resources against milestone deadlines.